Support and Maintenance

Jay Kay Systems Consulting Inc.® has a comprehensive suite of computer hardware, firmware and software support services designed specifically to handle your essential day-to-day IT management and support needs cost-effectively.

Preventative Maintenance Plan

The goal of these visits is to evaluate the overall health of your server environment.

Remote Network Administration

This option provides unlimited remote administration of the client environment.

Outsourcing Services

Has your network grown to a point where your financial services officer can no longer support the network and do his / her job as well? Outsourcing agreements place competent certified employees at your site from 1 half day up to 7 days / week.

Security Audit

Within your technology environment, security should live at the top of your to do list. Now more than ever virus attacks, email hackers and other security threats are everywhere. Protect yourself, your business and your website with Jay Kay Systems Security Audit.

The Security Audit will focus on the following areas:

  • General Security Strategy - evaluation current security measures in place, documenting and analyzing any previous security-related issues, and reviewing disaster recovery plans.
  • Physical System Security - reviewing systems for physical security, current security measures to prevent internal & external theft and tampering.
  • Data Security - including virus protection, firewalls, Internet security, password protection strategy and data back-up methods.

We offer:

  • Full telephone technical support during regular business hours
  • On-Site Service and maintenance available hourly or depending on terms of service contract
  • Block Time Contracts available
  • Quarterly, 6 Month, or yearly contracts available with Extended support plans
  • Site survey to determine the level of service required
  • Remote Access Services
  • 24/7 Support Availability with specific maintenance programs

Ongoing maintenance will prolong the life and efficiency of your existing systems resulting in less down-time and keeping a more productive work environment.